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 » Lancashire

Big Bathroom Shop | Designer Bathrooms | Online UK Store


As on online bathroom specialist, BigBathroomShop have been providing high-quality. luxurious bathroom, heating and lighting products to thousands of UK customers since 2007.

Milano Corner Shower
Milano Corner Shower Unit
The BigBathroomShop team of experts has specially selected a huge range of affordable bathroom suites, toilets, basins & taps, radiators, towel rails and so much more, to help you enhance the look of your bathroom, cloakroom or en-suite space.
With a wealth of experience just a phone call or an email away, BigBathroomShop offers expert advice, tips and know-how on just about everything bathroom related, so if you have a question or a query and need advice you can trust, pay a visit to the BigBathroomShop Blog.

A deeper dive into

Common questions asked about

1. Do you offer a warranty on your products?

Yes, we offer a warranty on all our products. The length of the warranty may vary depending on the specific item, but it is typically between 1 to 10 years. The warranty covers any manufacturing defects or faults that may arise during normal use. If you encounter any issues with your product within the warranty period, please contact our customer service team who will be happy to assist you.

2. Can I return a product if I change my mind?

Yes, we have a hassle-free returns policy. If you change your mind about a product, you can return it within 30 days of purchase for a full refund or exchange. The item must be unused, in its original packaging, and in a resalable condition. Please note that certain items, such as personalized or made-to-order products, may not be eligible for return. For more information on our returns policy, please refer to our website or contact our customer service team.

3. How long does delivery take?

We aim to dispatch all orders within 1-2 working days. Delivery times may vary depending on your location and the specific product you have ordered. Standard delivery within the UK typically takes 2-5 working days. For international orders, delivery times may be longer. You can track the progress of your order through your account on our website. If you have any specific delivery requirements or need expedited shipping, please contact our customer service team for assistance.

4. Can I get assistance with product installation?

Yes, we offer installation services for certain products. Our team of experienced professionals can help with the installation of showers, enclosures, and other bathroom fixtures. The availability of installation services may vary depending on your location. Please contact our customer service team for more information and to discuss your specific requirements. We can provide you with a quote for the installation service and arrange for a qualified installer to visit your property.

5. Do you offer any discounts or promotions?

Yes, we frequently run discounts and promotions on our website. These may include percentage discounts, free shipping, or bundle deals. To stay updated on our latest offers, sign up for our newsletter or follow us on social media. Additionally, we offer a price match guarantee, where we will match the price of any identical product found cheaper elsewhere. If you find a lower price, please contact our customer service team with the details, and we will do our best to match it.

Some reasons to choose

Excellent Customer Service

The company has a reputation for providing excellent customer service, as evidenced by the positive reviews. They are responsive to customer inquiries and concerns, and are willing to go the extra mile to ensure customer satisfaction. For example, they have replaced a faulty item without any questions, demonstrating their commitment to resolving issues promptly and efficiently.

Quick Response Time

Customers have praised the company for their quick response time. They reply to negative reviews within 24 hours, showing that they take customer feedback seriously and are proactive in addressing any issues that may arise. This level of responsiveness instills confidence in customers and enhances their overall experience with the company.

Wide Selection of Products

The company offers a wide selection of products, giving customers plenty of options to choose from. This ensures that customers can find exactly what they are looking for, whether it's a specific style or a particular feature. Having a diverse range of products allows customers to personalize their bathroom and create a space that meets their unique needs and preferences.

Competitive Pricing

Customers have praised the company for their competitive pricing. The products offered by the company are well-priced, making them accessible to a wide range of customers. This affordability allows customers to upgrade their bathroom without breaking the bank, making the company a cost-effective option for those looking to improve their bathroom space.

Prompt Delivery

The company is known for its prompt delivery service. Customers have reported receiving their orders quickly and efficiently, with no delays or issues. This ensures that customers can enjoy their new bathroom products in a timely manner, without having to wait for an extended period. Prompt delivery adds to the overall positive experience of customers and contributes to their satisfaction with the company.
UK (Burnley, Lancashire) based business providing bathrooms and bathroom accessories. Website includes e-commerce facilities, delivery and returns information, testimonials (vai TrustPilot), terms and conditions, full contact details including company registration and VAT numbers. reviewer
signals of trust found Signals of trust found on website
  • Testimonials found
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • Terms and conditions found
  • Company registration number found
  • Company VAT number found
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust
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campany reg/vat   Company/VAT Reg. Nos
Company Reg No: 03955231
regulated by  Regulated By...
regulated by the Financial Conduct Authority
spider  Site last visited by us on...
16 May 2024
spider  Average page load time
0.16 seconds
62nd percentile
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listed in...  Also listed in...
3rd party reviews  3rd party review websites
Average score of 5 from 17604 reviews

"good service"
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"Prompt efficient service with good quality product."
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"Excellent prompt service! Would recommend..."
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"Great and quick service. Items as described no problems at all."
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