Business IT Support and Managed IT Services in Sussex

A deeper dive into fentonsit.com

Common questions asked about fentonsit.com

1. What types of IT support services do you offer?

At Fentons Business IT, we provide a range of IT support services tailored to meet the specific needs of your business. Our offerings include expert IT support, managed IT services, and assistance for in-house teams facing challenges. Whether you need help with daily IT operations or strategic project management, we ensure that your technology runs smoothly and efficiently. Our goal is to be your reliable partner in navigating the complexities of IT.

2. How does your Cyber Security service protect my business?

Our Cyber Security service is designed to safeguard your business against various threats in today's digital landscape. We implement robust security measures, including firewalls, regular security audits, and employee training to recognize potential risks. By continuously monitoring your systems and updating security protocols, we help ensure that your sensitive data remains protected from cyber attacks. Our expert team stays informed about the latest security trends to provide you with the best defense possible.

3. What is included in your Microsoft 365 services?

As a certified Microsoft partner, we offer comprehensive Microsoft 365 services that include setup, migration, and ongoing support. Our team is well-versed in all Microsoft applications, ensuring that your business can leverage tools like Word, Excel, and Teams effectively. We also provide training for your staff to maximize productivity and collaboration. Whether you are new to Microsoft 365 or looking to optimize your current setup, we are here to assist you every step of the way.

4. Can you assist with IT projects of any size?

Absolutely! At Fentons Business IT, we handle IT projects of all sizes, whether big or small. Our experienced team ensures that each project is executed smoothly, from planning and implementation to post-project support. We understand that every business has unique requirements, and we tailor our approach to fit your specific goals and timelines. You can count on us to deliver quality results that align with your business objectives.

5. What are Managed IT Services and how can they benefit my business?

Managed IT Services involve outsourcing your IT management to our expert team, allowing you to focus on your core business activities. By choosing this service, you can remove the complexity of managing your own IT infrastructure. We handle everything from system monitoring and maintenance to troubleshooting and support. This proactive approach not only enhances your operational efficiency but also reduces downtime and costs, ultimately leading to a more productive work environment.

Some reasons to choose fentonsit.com

Tailored IT Support for Every Business

Fentons Business IT offers customized IT support designed specifically for the unique needs of each business. This personalized approach ensures that clients receive the most effective solutions, helping them overcome challenges and achieve their goals efficiently.

Robust Cyber Security Solutions

In an increasingly vulnerable digital landscape, Fentons prioritizes the security of their clients' businesses. They provide comprehensive cyber security measures that protect sensitive data and provide peace of mind, allowing businesses to focus on growth without the fear of cyber threats.

Expertise in Microsoft 365

As a certified partner, Fentons Business IT boasts extensive expertise in Microsoft 365. This specialization allows them to offer valuable insights and support, ensuring that businesses can maximize the benefits of Microsoft's powerful suite of tools for productivity and collaboration.

Smooth Management of IT Projects

Whether a project is large or small, Fentons ensures that it runs smoothly from start to finish. Their experienced team is skilled in managing IT projects, providing clients with confidence that their initiatives will be executed effectively and on schedule.

Comprehensive Managed IT Services

Fentons Business IT simplifies the complexities of managing IT infrastructure through their managed services. By taking care of the technical details, they allow businesses to concentrate on their core operations, enhancing overall productivity and efficiency.

Meet the fentonsit.com Team

👤Toby Kershaw

Position: IT Director Toby leads the IT department, ensuring high-quality service delivery and strategic direction for technology initiatives within the company.

👤Jill Warburton

Position: Operations Manager Jill oversees daily operations, streamlining processes to enhance efficiency and ensure the team delivers top-notch IT support.

👤Helen Annema Hughes

Position: Accounts and Finance Helen manages financial operations, ensuring accurate bookkeeping and financial reporting to support business growth.

👤Lyz Albrecht

Position: Administrative Specialist Lyz provides essential administrative support, coordinating tasks and improving workflow for the IT team.

👤Aran Tomkins

Position: Service Desk Coordinator Aran coordinates service desk operations, ensuring timely responses and resolutions for client IT issues.

👤Jason Jefferies

Position: 1st Line IT Support Engineer Jason is the first point of contact for IT support, assisting clients with basic technical issues and inquiries.

👤James Brown

Position: 2nd/3rd Line IT Support Engineer James tackles more complex IT problems, providing advanced support and solutions for client systems.

👤Martin Harris

Position: 2nd Line IT Support Engineer Martin specializes in resolving intermediate IT issues, ensuring client systems run smoothly and efficiently.

👤Rich Sadler

Position: 2nd Line IT Support Engineer Rich provides support for technical challenges, offering solutions to enhance IT performance for clients.

👤Christopher Warriner

Position: 3rd Line IT Support Engineer Christopher handles the most complex IT issues, utilizing his expertise to provide high-level support to clients.

👤Kyle Taylor

Position: IT Consultant Kyle offers strategic IT consulting, helping businesses leverage technology for improved performance and efficiency.

👤James Fenton

Position: Co-Founder James co-founded the company, bringing his IT expertise to create a business focused on exceptional service and support.

👤Abigail Fenton

Position: Co-Founder Abigail co-founded the company, contributing her vision and commitment to delivering quality IT solutions.