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Customerwise helps businesses to increase sales and customer satisfaction


Using Mystery Shopping (including the options of Video Mystery Shopping), we can help both B2C and B2B businesses to gain a crystal-clear understanding of how real interactions play out with real customers (when you are not watching, listening, or supervising).

But we"re not "just" another Mystery Shopping company. We specialise in helping in situations where we can make the most difference, by looking closely at sales interactions and finding ways to improve processes, methods, approaches and habits.

Every client and every situation is unique and receives a unique approach. We do our best to gain an in-depth understanding of your business, your market and your priorities. Then we work with you to look at how (sometimes seemingly small) changes can significantly improve your results. We can tailor a staff training programme to maximise sales and customer satisfaction, and a Mystery Shopping programme to monitor implementation.

UK (Sowton, Exeter) based business providing business with customer experience feedback and data. Website includes details of services provided, "meet the team" page, client list, case studies, testimonials, associations, blog, full contact details. reviewer
Signs of Trust Found on Website:-
  • Testimonials found
  • Case studies / portfolio found
  • Client list found
  • Full company contact address and
    phone number found
  • Associations found
  • Detailed 'Meet the Founder' info found
  • SSL Website secured by SSL certificate
Review of
Signs of Trust rating: 5 out of 5.
Information on how we determine signs of trust

From's blog:-
How quickly a year can pass
published on 10 January 2019
Website Last Visited By Us on:-
  • 8 December 2019 website (c)2009 - 2019