DHCO IT - Managed IT Services in Scotland

A deeper dive into dhcoit.co.uk

Common questions asked about www.dhcoit.co.uk

1. What IT support services does DHCO IT provide?

DHCO IT provides a range of IT support services, including support for hardware, software, and network infrastructure. Whether you are a start-up or an established business, they can tailor their support to meet your specific needs. Their services cover areas such as IT support, cyber security, cloud services, disaster recovery, and hardware sourcing.

2. How can DHCO IT help protect my business from cyber-attacks?

DHCO IT has a team of experts in cyber security who can ensure that your business and data are safe and secure from cyber-attacks. They can provide solutions such as antivirus and remote monitoring, email security, and password management to protect your systems and sensitive information.

3. What cloud services does DHCO IT offer?

DHCO IT offers support for your cloud environment, allowing your team to create, file, and collaborate efficiently. They can assist with setting up and managing cloud storage and backup solutions, ensuring that your data is securely stored and easily accessible.

4. How can DHCO IT help with disaster recovery?

DHCO IT understands that disasters can strike unexpectedly, and they can work with you to develop a disaster recovery plan to safeguard your business IT system. This plan will outline the steps to be taken in the event of a disaster, ensuring that your systems can be restored quickly and efficiently.

5. Does DHCO IT offer IT support packages for small businesses?

Yes, DHCO IT offers a range of IT support packages specifically designed for small businesses. These packages can be tailored to your needs and budget, providing you with the necessary IT support to keep your business running smoothly.

Some reasons to choose dhcoit.co.uk

Tailored IT Support

Whether you are a start-up or an established business, the company can provide tailored IT support to meet your business needs.

Cyber Security Expertise

With expert knowledge in Cyber Security, the company's team can ensure your business and data is safe and secure from cyber-attacks.

Efficient Cloud Services

The company's IT team can provide support for your Cloud environment, allowing your team to create, file, and collaborate efficiently.

Disaster Recovery Planning

Disasters strike when we least expect. The company's team can work with you to develop a disaster recovery plan to safeguard your business IT system.

Hardware Sourcing Assistance

Having the right IT equipment is crucial to an efficient IT system. The company can help you source hardware to meet your needs and support your IT system.

What have existing dhcoit.co.uk customers liked most about them?

Based on customer/client reviews of dhcoit.co.uk via this testimonials page (opens in new window), what are their customers are most happy about?

1. Friendly and Proactive Service

Customers highly value the friendly and proactive service provided by DHCO IT, ensuring efficient and secure IT systems.

2. Swift Issue Resolution

The straightforward helpdesk system is praised for its quick resolution of any arising issues.

3. Knowledgeable Team

The team's extensive knowledge and ability to explain complex IT matters in simple terms are greatly appreciated.

4. Reliable and Helpful

Clients find DHCO IT's team to be consistently reliable and helpful, particularly during critical IT transitions.

5. Business Understanding

The team's deep understanding of client businesses and their needs is highly regarded.

6. Proactive Suggestions

Clients appreciate the proactive suggestions on infrastructure, hardware, and software to best support their systems.

7. Professional and Available Staff

The professionalism of the staff and their constant availability for IT requirements are key highlights.

8. Long-term Customer Support

Long-term clients commend DHCO IT for their exceptional IT customer support over the years.

9. Personalized Care and Attention

The personalized care and attention provided to each client, especially in growing businesses, are highly valued.

10. Quick and Effective Support

The quick, friendly, and effective support in handling queries allows companies to run smoothly.

Selected and consolidated information about dhcoit.co.uk

Company History:

DHCO IT has been providing bespoke IT systems and solutions since its inception, working closely with clients to meet individual business needs. They pride themselves on delivering responsive and personalized service to aid business growth.

Meet the Team:

The team includes Michael Quintus, Operations Director, Nathan Dawson, Senior IT Technician, and Ben Murray, IT Apprentice. Each member brings unique expertise and passion to the company, ensuring efficient and tailored IT support.

Business Hours:

DHCO IT operates Monday to Friday, 9 am - 5 pm, with a commitment to a 90-minute response time within business hours.

Geographical Areas Covered:

They have seven office locations across Scotland and Northern England, with the head office in Kelso in the Scottish Borders, providing IT support throughout the UK.