Knowledge Powered Solutions
Knowledge Management SolutionsKnowledge Powered Solutions (KPS) specialise in providing Knowledge Management (KM) solutions for Call Centres, Service Desks and Shared Service Environments.
The KPS product provides Customer Service staff, internal / external customers and citizen"s access to vital knowledge quickly and easily through a simple to use natural language interface.
Public and private sector organisations around the world use the KPS product to deliver productivity gains whilst also enabling an enhanced customer service experience for both agent and customer alike.
Our Solutions & Products:knowledge management solutions & software
knowledge management configurationknowledge management supportweb self service solutions & softwareknowledgebase solutions & software
Sectors we provide solutions to:
contact centre solutionsservice desk solutionsIT service desk solutions
Our Customers and PartnersWe work with over 100 organizations worldwide, including Credit Suisse, Serco, United HealthCare, BT, Stanford University Hospital & Clinics, Silah Gulf (Bahrain), Contact 121 (Australia) and the Department of Transport (UK & Australia) together with many customers who have implemented the system through our growing partner network. These include Network Rail, City of Minneapolis, City of Toronto, Aberdeenshire Council, Surrey Police, Toyota and many others.
Work examples from kpsol.com
UK (Runcorn, Cheshire) based business providing knowledge management solutions and software. Website includes details of products and services provided, case studies, client list, detailed "meet the team" pages, associations, testimonials, full contact details.
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Latest blog entry
Knowledge – The lifeblood of your organizationpublished on 20 September 2019
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Site last visited by us on...
24 September 2020
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