With satisfied customers in 56 countries worldwide, Clock PMS pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to upsell, build loyalty and increase the share of direct bookings.
The full-service hotel software suite offers the following advanced functionality:
Enterprise class cloud-native hotel PMS that automates and synchronises data and operations across all departments. Reception, housekeeping, F&B and other departments access one consolidated data center without switching between multiple systems. This helps CLock PMS achieve greater automation of processes and add mobility and intuitive approach to every task to be managed in the hotel.
Real-time online distribution with built-in web booking engine and channel manager. Clock PMS is focused on helping hotels acquire more direct bookings. For the hotel's website the system provides a fully customizable web reservation system with HD images and rich descriptions, special offers, purchase encouraging labels and short and clear booking process. For the OTAs, the integrated channel manager automatically synchronises rates and updates on 500+ channels with every change in the consolidated inventory.
Two-way guest engagement with hotel self-service app and automated guest mailer. The guest mailer is a tool to keep guests engaged from the moment they book with scheduled emails containing relevant information and upsell offers. The mobile self-service app in Clock PMS lets guests check-in online, request booking changes, select their room, pay due deposits, check out, leave feedback and more. The virtual concierge helps customers explore more offers or find things to do on- and off the property.
Self-service and check-in kiosk where guests can fill and digitally sign a registration card, encode a room key, check and book available upgrade or extra service offers, pay securely and check out. The device gives guests the choice to skip the line at Reception, and the hotel staff can reduce the volume of routine operations and focus on more productive guest interactions.
Advanced payment processing integration that facilitates the handling of payments and deposits for direct or third-party online bookings or extra services sold through the hotel app. Since the integration applies the highest level of data protection, like tokenization, it lets hotels qualify for the lowest scope of PCI DSS requirements.
Advanced rate management with derived and occupancy adaptable rates, sales restriction, seasonal offers and special dates. The module automates the price updates in the hotel PMS and on all online sales channels like the own website and OTAs.
Central reservation and management system. For hotel chains and property groups, Clock PMS provides easy access to cross-property availability and rates so that the reservation office can quickly find and compare available offers without switching accounts. The consolidated reporting helps manager analyse the results and find revenue opportunities for the whole group or for individual properties in particular.
A specially designed module for managing conference rooms and facilities which clears the mess in organizing corporate or family events, including their dining and accommodation.
Hotel Bar & Restaurant POS
A fully fledged bar & restaurant point-of-sale system operating as one with the hotel PMS so that bills are transferred to folios with not so much as a click and room service includes the entire restaurant e-Menu.
Clock PMS is a full-scale property management system that integrates front and back office automation, real-time online distribution, two-way guest engagement, self-service and check-in kiosk, restaurant POS, rate intelligence, PCI DSS payment processing and more. With having all these functionalities built into one single software platform, Clock PMS caters to increased profitability and productivity of hospitality businesses and helps hoteliers to ignite and nurture authentic engagement with guests throughout their entire journey.
Front desk management, hotel self-service app, web booking engine, channel manager, self-service and check-in kiosk, advanced rate management with derived and occupancy adaptable rates, restaurant POS, MICE management, central reservation and management system, payment processing integration,
Market: Accommodations of all type
Provider: Clock Software,
Headquarters: London, UK,
Launch date 2013
Clock Software pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using the all-around software suite Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to up-sell, build loyalty and increase the share of direct bookings. By developing their all-round cloud based platform where all data is synced in real time across all departments and sales channels, Clock Software eliminate the burden of fragmented IT architecture and complex hardware infrastructure.
Headquarters: London, UK,
Areas Served: Worldwide,
Foundation Date: 1996,
Industry Sector: PMS Technology, CRS Technology, Guest Experience Management (GEM), POS Technology, Revenue Technology, Internet Distribution System (IDS), Booking engine
Product(s) names: Clock PMS, Clock CRS, Clock WBE, Clock POS, Clock Kiosk
A deeper dive into clock-software.com
Common questions asked about www.clock-software.com
1. What is the platform provided by Clock Software?Clock Software offers a comprehensive platform that caters to various industries, including hospitality, events, and restaurants. Their platform provides solutions for operations, guest journey, payments, event management, restaurant POS, and integrations. It is a versatile and user-friendly platform that helps businesses streamline their processes and enhance customer experiences.
2. How does Clock Software improve operations?Clock Software's platform offers a range of features to improve operations within businesses. It includes tools for managing reservations, housekeeping, maintenance, and inventory. By automating these processes, businesses can save time, reduce errors, and improve overall efficiency. The platform also provides real-time reporting and analytics, allowing businesses to make data-driven decisions and optimize their operations for better results.
3. What does Clock Software offer for the guest journey?Clock Software understands the importance of providing exceptional guest experiences. Their platform includes features such as online booking, guest communication, and personalized guest profiles. These tools enable businesses to engage with guests before, during, and after their stay, ensuring a seamless and memorable journey. By leveraging these features, businesses can enhance guest satisfaction and loyalty.
4. How does Clock Software handle payments?Clock Software's platform offers secure and efficient payment processing capabilities. It supports various payment methods, including credit cards, online payments, and mobile wallets. The platform integrates with popular payment gateways, ensuring smooth and hassle-free transactions. Businesses can easily manage and track payments, reducing the risk of errors and improving financial management.
5. Can Clock Software assist with event management?Yes, Clock Software provides robust event management solutions. Their platform offers features for event planning, registration, ticketing, and attendee management. Businesses can create customized event websites, manage event logistics, and track attendee data. With Clock Software's event management tools, businesses can efficiently organize and execute successful events, saving time and resources.
Some reasons to choose clock-software.com
Platform:The company offers a comprehensive platform that allows businesses to manage all aspects of their operations in one place. This includes features such as inventory management, employee scheduling, and customer relationship management. With this platform, businesses can streamline their processes and improve efficiency.
Operations:The company provides businesses with tools and resources to optimize their operations. This includes features such as real-time analytics and reporting, which allow businesses to track key metrics and make data-driven decisions. By having access to these insights, businesses can identify areas for improvement and implement strategies to enhance their overall performance.
Guest journey:The company focuses on enhancing the guest journey by providing businesses with tools to deliver exceptional customer experiences. This includes features such as online booking and reservation management, which allow businesses to easily manage and track customer bookings. By streamlining the booking process, businesses can provide a seamless experience for their guests.
Payments:The company offers a secure and convenient payment solution for businesses. This includes features such as integrated payment processing, which allows businesses to accept various payment methods, including credit cards and mobile payments. By providing a seamless payment experience, businesses can improve customer satisfaction and increase sales.
Event management:The company provides businesses with tools to effectively manage events. This includes features such as event planning and ticketing, which allow businesses to easily create and promote events. With these tools, businesses can attract more attendees and ensure a smooth and successful event.
Restaurant POS:The company offers a comprehensive point-of-sale (POS) system specifically designed for restaurants. This includes features such as table management, order taking, and kitchen communication, which help streamline restaurant operations. By using this POS system, restaurants can improve order accuracy, reduce wait times, and enhance the overall dining experience.
Integrations:The company provides seamless integrations with other business tools and platforms. This includes integrations with accounting software, marketing tools, and customer loyalty programs. By integrating with these tools, businesses can streamline their workflows and enhance their overall efficiency.
UK (London) based business - established in 1994 - providing project management systems for hotels. Website includes details of products and services provided, client list, testimonials, blog, terms and conditions, full contact details including company registration number.
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