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 » Birmingham

The Natural Rug Store

This unique website gives customers the chance to design their own rug or runner online. Everything on the website is completely bespoke meaning users can design a product that is perfect for their requirements in terms of colour, size and the type of material required.

To design a natural fibre floor covering simply use the rug builder tool or if you would prefer to touch and feel any of the available products before making a purchase visit the order samples page.

To get a feel of how the final products can look in situ visit the room sets page.

All rugs and runners are delivered Free to the UK's mainland.

Visit the website for further information of contact customer services if you have any questions or would like to place and order.

A deeper dive into

Common questions asked about

1. What materials are the rugs made from?

Our website offers a variety of natural rugs made from materials such as coir, jute, seagrass, sisal, sisool, and wool. Each material has its own unique characteristics and benefits, allowing you to choose the one that best suits your preferences and needs. Whether you prefer the durability of sisal or the softness of wool, we have a wide range of options to cater to your taste.

2. Can I customize the rugs to fit my space?

Yes, we offer customisable natural rugs to ensure they fit perfectly into your space. You can choose the size, shape, and even the binding options for your rug. Simply select the desired specifications during the ordering process, and we will create a rug tailored to your requirements. This allows you to have a rug that not only complements your decor but also fits seamlessly into your room.

3. What collections do you offer?

We have a range of collections to cater to different styles and preferences. Our Classic Collection offers timeless designs that can enhance any interior. The Trend Collection features contemporary patterns and colors for a more modern look. If you prefer a touch of color, our Sisal Colours collection offers a variety of vibrant options. Lastly, our Striped Collection provides rugs with striped patterns, adding a stylish element to your space.

4. How do I care for my natural rug?

Caring for your natural rug is relatively simple. Regular vacuuming is recommended to remove dirt and debris. For spills or stains, blot the area immediately with a clean cloth or paper towel. Avoid using harsh chemicals or cleaners, as they may damage the natural fibers. If necessary, consult the care instructions provided with your rug or contact our customer service for specific guidance. With proper care, your natural rug will maintain its beauty and longevity.

5. Do you offer international shipping?

Yes, we offer international shipping for our products. Whether you are located within the UK or abroad, we can deliver our natural rugs to your desired location. Please note that additional shipping charges and customs fees may apply for international orders. For more information on international shipping rates and policies, please refer to our shipping page or contact our customer service team.

Some reasons to choose

Wide Range of Materials

This company offers a wide range of materials for their rugs, including coir, jute, seagrass, sisal, sisool, and wool. Customers have the option to choose the material that best suits their preferences and needs.

Customisable Options

Customers can customize their rugs according to their specific requirements. This includes choosing the size, shape, color, and pattern of the rug. The company provides a personalized experience for each customer.

High-Quality Craftsmanship

The rugs offered by this company are known for their high-quality craftsmanship. Skilled artisans carefully create each rug, ensuring attention to detail and durability. Customers can expect long-lasting and well-made rugs.

Stylish Collections

This company offers a variety of stylish collections to choose from. Whether customers prefer a classic design, a trendy look, or a striped pattern, there is a collection to suit every taste and interior style.

Natural and Eco-Friendly

All the rugs offered by this company are made from natural materials, such as coir, jute, seagrass, sisal, sisool, and wool. This makes them eco-friendly and a great choice for customers who prioritize sustainability.
UK (Oldbury) based company providing rugs and runners for sale. Website includes e-commerce facilities, delivery and returns information, FAQs, testimonials, terms and conditions, full company contact details. reviewer
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Information on how we determine signs of trust
address  Company address
Unit 1 Gregston Industrial Estate
Birmingham Road
West Midlands
B69 4EX
United Kingdom
page views  Profile page views
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campany reg/vat   Company/VAT Reg. Nos
Company Reg No: 05728357
spider  Site last visited by us on...
2 July 2024
spider  Average page load time
0.05 seconds
97th percentile
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3rd party reviews  3rd party review websites
Average score of 5 from 523 reviews

"Choosing a rug style was easy with the rug-builder tool on the website and the finish rug looked as expected and good quality. Rug shipped in very good time. I'd definitely purchase another rug from this company."
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"Excellent service from delivery of samples through to delivery of the rug."
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"I love my new rug the quality is excellent , it looks great in my hallway ??"
star star star star star

"Very happy with quality of rug, would have appreciated a bit more communication from purchase to delivery,I had to call twice to check on progress."
star star star star

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