England - Greater Manchester

A deeper dive into tokyolaundry.com

Common questions asked about tokyolaundry.com

1. What is the return policy for products purchased on tokyolaundry.com?

The return policy for products purchased on tokyolaundry.com allows customers to return items within 30 days of purchase for a full refund or exchange. The items must be in their original condition with all tags attached. Customers are responsible for the return shipping costs unless the item received is damaged or incorrect. To initiate a return, customers can contact our customer service team or use the online returns portal.

2. How long does it take to receive a refund for a returned item?

Once a returned item is received and inspected, it usually takes 5-7 business days for the refund to be processed. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your bank statement, depending on your bank's processing time.

3. Do you offer international shipping?

Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on the destination. Customers can enter their shipping address during checkout to see the available shipping options and costs for their country.

4. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on our website or the carrier's website. Please note that it may take up to 24 hours for the tracking information to be updated.

5. Are there any promotions or discounts available?

Yes, we frequently offer promotions and discounts on our website. Customers can sign up for our newsletter to receive exclusive offers and updates on upcoming sales. Additionally, we have a flash sale section on our website where customers can find products at 50% to 60% off. Make sure to check our website regularly for the latest promotions and discounts.

Some reasons to choose tokyolaundry.com

50% - 60% OFF FLASH SALE!

The company offers regular flash sales with discounts of 50% to 60% off, allowing customers to save a significant amount of money on their purchases.

Free UK Delivery on Orders Over £40

Customers in the UK can enjoy free delivery on orders over £40, saving them additional costs and making their shopping experience more convenient.

Next Day Delivery Services

The company offers next day delivery services for orders placed before 2PM from Monday to Friday, ensuring that customers receive their purchases quickly and efficiently.

Exclusive Offers for Newsletter Subscribers

By signing up for the company's newsletter, customers gain access to exclusive offers and promotions, allowing them to enjoy additional savings and benefits.