Velux Blinds Direct

A deeper dive into veluxblindsdirect.co.uk

Common questions asked about www.veluxblindsdirect.co.uk

1. Do you offer free delivery?

Yes, we offer free delivery on all orders placed through our website. Whether you are purchasing roller blinds, blackout blinds, or any other product from our range, you can enjoy the convenience of having it delivered to your doorstep without any additional cost.

2. Are your blinds easy to install?

Absolutely! Our blinds are designed to be user-friendly and easy to install. Each product comes with detailed instructions and all the necessary hardware for installation. You don't need any special tools or expertise to set up our blinds. With a few simple steps, you can have your blinds up and ready to use in no time.

3. How can I contact your customer services?

We have a dedicated customer services team ready to assist you with any queries or concerns. You can reach out to us through our contact page on the website, where you will find a form to submit your message. Alternatively, you can also give us a call on our customer services hotline during our operating hours. We strive to provide prompt and helpful assistance to ensure your satisfaction.

4. Can I return items and get a refund?

Yes, we have a hassle-free returns policy. If you are not completely satisfied with your purchase, you can return the item within a specified timeframe for a refund. Please refer to our returns policy page on the website for detailed instructions and conditions. We aim to make the returns process as smooth as possible, ensuring that you have a positive shopping experience with us.

5. What other products do you offer besides roller blinds?

In addition to roller blinds, we offer a wide range of other products to enhance your windows and living spaces. Our collection includes blackout blinds, duo blackout roller blinds, basic blackout blinds, nature-inspired blinds, customizable blinds, and a children's collection. Each product is designed to meet different needs and preferences, allowing you to find the perfect solution for your home or office.

Some reasons to choose veluxblindsdirect.co.uk

First class service and a cinch to install

The company provides a first-class service to its customers, ensuring that the installation process is easy and hassle-free. Customers have reported that the installation of their blinds was a cinch, indicating the company's commitment to delivering a seamless experience.

Professional measurement and fitting of blinds

The company's staff, such as Tom, are highly professional and skilled in measuring and fitting blinds. Customers have praised the expertise and professionalism of the company's employees, highlighting their ability to ensure a perfect fit for the blinds.

Precise color description of products

Customers have commended the company for providing accurate and precise color descriptions of their products. This attention to detail allows customers to make informed decisions and ensures that the blinds they receive match their expectations.

Prompt and efficient replacement of faulty products

In the event of a faulty blind, the company promptly and efficiently replaces the product for the customer. This level of customer service demonstrates the company's commitment to ensuring customer satisfaction and resolving any issues that may arise.

Delivery process is well-handled

Although there may have been slight delays in the delivery process, customers have reported that the company handles the delivery process well. The company communicates with customers regarding delivery dates and addresses any concerns or issues promptly, ensuring a smooth delivery experience.