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 » Cambridgeshire


AHF is the leading regional furniture and carpet chain in the UK with an established base in the East of England where it has traded for the last 30 years and become famous for design innovation and excellence.

Originally part of the Anglia Regional Co-operative Society, we became an employee co-operative in June of 2011, and have an estate of 19 stores comprising of 9 AHF out of town stores and 10 concession stores.

As a business we are proud of the quality of furniture that we provide which has helped us to build a long-standing relationship with our customers, supported by an unrivalled reputation for trust, integrity and excellent customer service.

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A deeper dive into

Common questions asked about

1. How can I track my order?

To track your order on, you can either call our customer service team at 0800 254 0900 or log in to your account and navigate to the 'Track Your Order' section. There, you will find the latest updates on the status and location of your order. If you have any further questions or concerns, our team will be happy to assist you.

2. How do I find my local store?

Finding your local Fabb Furniture store is easy. Simply visit our website and click on the 'Find Your Local Store' option. Enter your location or postcode, and we will provide you with a list of nearby stores along with their addresses and contact information. You can also view the store's opening hours and any special offers available at that location.

3. How do I create an account?

To create an account on, click on the 'Register' button located in the top right corner of the website. Fill in the required information, including your name, email address, and password. Once registered, you will have access to features such as order tracking, saved addresses, and personalized recommendations. If you already have an account, simply click on the 'Login' button and enter your credentials.

4. What are the benefits of having an account?

Having an account on offers several benefits. You can easily track your orders, manage your delivery addresses, and save your favorite items for future reference. Additionally, registered users receive exclusive offers and promotions tailored to their preferences. By creating an account, you can streamline your shopping experience and stay updated with the latest news and deals from Fabb Furniture.

5. How can I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by calling 0800 254 0900, and our friendly representatives will be available to assist you. Alternatively, you can send us an email through the 'Contact Us' page on our website. We strive to provide prompt and helpful support to ensure your satisfaction with our products and services.

Some reasons to choose

Excellent Customer Service

The reviewer had a great experience at Fabb Furniture and praised the customer service provided by the staff. They mentioned that the staff was friendly, helpful, and knowledgeable, ensuring a positive experience for the customer.

Good Value for Money

The reviewer appreciated the options for a sofa and the interest-free payment available over 3 years without a deposit. They found this to be a great option, indicating that Fabb Furniture offers good value for money to its customers.

Polite and Careful Delivery

The reviewer mentioned that the delivery personnel who brought the sofas were very polite and cheerful. They also highlighted that the delivery team carefully assembled and positioned the furniture exactly where the customer wanted it. This showcases Fabb Furniture's commitment to providing a positive delivery experience.

Responsive to Negative Reviews

Fabb Furniture has a high response rate to negative reviews, replying to 99% of them. This indicates that the company takes customer feedback seriously and strives to address any issues or concerns raised by customers in a timely manner.

Transparent and Informative

Fabb Furniture has published a Transparency Report, demonstrating their commitment to transparency and providing customers with relevant information. This report allows customers to gain insights into the company's activities and practices, fostering trust and transparency.
telephone Telephone
08002540900  UK phone number
UK (Peterborough, Cambridgeshire) based company - established over 30 years ago, with a chain of outlets - providing home furnishings and carpets for sale. Website includes e-commerce facilities, delivery and returns information (under terms and conditions), FAQs, full company contact details. reviewer
signals of trust found Signals of trust found on website
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • Terms and conditions found
  • Company established over 30 years ago
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust
address  Company address
Saville Road
United Kingdom
regulated by  Regulated By...
regulated by the Financial Conduct Authority
spider  Site last visited by us on...
30 March 2024
spider  Average page load time
0.11 seconds
74th percentile
campany reg/vat captures
Snapshots of may include domain name holding pages
2023    2022    2021    2020   
3rd party reviews  3rd party review websites
Average score of 5 from 3 reviews

"Very friendly professional assistance. There was no pressure put on by the sales person, and thankfully the time didn't follow me around the store like a circling vulture whilst I was browsing. I would highly recommend the Gloucester store. "
star star star star star

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social network presence  Social network presence
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